bet887 Privacy Policy — How We Protect Your Data in Pakistan

1Who We Are

bet887 is an online sports betting and casino platform operated at bet887.biz. For the purposes of this Privacy Policy, bet887 ("we", "us", "our") is the data controller in respect of the personal information collected from members and users of the platform.

bet887 is built specifically for the Pakistan market. Our platform, customer support, payment infrastructure and content are designed to serve Pakistani members in their local context — including support for PKR-denominated transactions via Easypaisa, JazzCash, NayaPay, SadaPay and domestic bank transfers.

Any questions about this Privacy Policy, or requests to exercise the data rights described in Section 9, should be directed to our support team at support@bet887.biz. We aim to respond to all privacy-related enquiries within 5 business days.

2What Personal Data We Collect

bet887 collects personal data in several ways — information you provide directly when you register or contact us, information generated by your use of the platform, and information received from payment providers and identity verification services. Below is a full breakdown of the categories of data we collect.

2.1 Registration Data

When you create a bet887 account, we collect your full legal name, date of birth, mobile phone number, email address, and the password you choose for your account. This information is required to create and maintain your account on the platform.

2.2 Identity Verification Data

To comply with age verification and anti-fraud requirements, bet887 may request and collect a copy of your National Identity Card (CNIC), passport, or other government-issued ID. This data is used solely for verification purposes and handled with a higher level of security than general account data.

2.3 Payment and Transaction Data

When you make a deposit or withdrawal, we collect information about the payment method used — including the mobile wallet number (for Easypaisa or JazzCash), bank account details (for IBFT transfers), or the first and last four digits of your card (for Visa/Mastercard). We do not store full card numbers on our systems. Full payment data security is described in Section 11.

2.4 Betting and Gaming Activity Data

bet887 records all bets placed, games played, deposits made, withdrawals requested, bonuses claimed and other interactions you have with the platform. This data is used to manage your account, settle bets correctly, resolve disputes, and monitor for any unusual activity that might indicate account compromise or misuse.

2.5 Technical and Device Data

When you access bet887, our servers automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, and the pages or features you interact with during each session. This data helps us optimise the platform for the devices and connection speeds most used by Pakistani members.

2.6 Customer Support Communications

When you contact bet887's customer support team — by email or live chat — the content of those communications is recorded and retained to enable us to resolve your issue, review the quality of our support, and maintain an accurate account history.

3Why We Collect Your Personal Data

bet887 has a specific, legitimate reason for collecting each category of personal data described in Section 2. We do not collect information speculatively or on the chance it might be useful someday. Below are the legal bases and practical reasons behind each type of data collection.

• Contractual necessity: To fulfil the services you signed up for — creating your account, accepting bets, processing deposits and withdrawals, and settling winnings — we need to collect your registration and payment data. Without this information, we simply cannot provide the service.
• Legal obligation: Age verification and identity checks are required to prevent underage gambling and comply with anti-fraud and anti-money-laundering obligations. bet887 is required to perform these checks before processing certain withdrawals or when accounts reach specified activity thresholds.
• Legitimate interests: Technical data and betting activity records are collected to protect the platform against fraud, ensure bets are settled correctly, and improve the user experience for Pakistani members. bet887 has a legitimate interest in operating a secure and fair platform for all users.
• Member consent: Where bet887 uses your data for purposes beyond those described above — such as sending you promotional notifications about new features or offers — we do so only with your explicit consent, which you can withdraw at any time through your account settings.

4How We Use Your Personal Data

The personal data collected by bet887 is used for the following specific purposes. We do not use your data for any purpose not listed here without first updating this Privacy Policy and notifying you of the change.

• Creating, managing and securing your bet887 member account;
• Verifying your identity and age before processing withdrawals or at our discretion for security purposes;
• Processing your deposits and withdrawals via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card;
• Placing and settling bets you submit through the platform;
• Calculating and paying out winnings to your wallet balance;
• Resolving disputes about bet settlement, payment processing or account activity;
• Detecting and preventing fraud, account compromise, and abuse of the bet887 platform;
• Providing and improving the live casino and fishing games sections of the platform;
• Administering bonuses and promotions including the Refer a Friend programme;
• Delivering customer support via email and live chat;
• Sending you important service notifications about your account, platform changes or policy updates;
• Sending you promotional communications about new features, offers or bonuses — only if you have opted in to receive them;
• Monitoring platform usage to identify and fix technical issues and improve performance;
• Complying with applicable legal obligations, including age verification requirements and anti-fraud regulations.

5Who We Share Your Data With

bet887 does not sell, rent or trade your personal data. We share your data only in the circumstances described below, and only to the extent necessary to fulfil the relevant purpose.

5.1 Payment Processors

When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, your bank (for IBFT), or your card network (for Visa/Mastercard). Each payment provider operates under its own privacy policy and security standards.

5.2 Game Providers

Some live casino games and fishing games on bet887 are provided by third-party game studios. When you play these games, limited technical data (such as your session ID and bet amounts) may be shared with the game provider for the purpose of running the game and settling outcomes correctly. Game providers are contractually bound not to use this data for any other purpose.

5.3 Identity Verification Services

bet887 may use third-party identity verification services to assist with CNIC checks and age verification. These services receive only the specific information required to complete the verification check and are not permitted to retain your documents for any other purpose.

5.4 Legal and Regulatory Obligations

bet887 may be required to disclose personal data in response to a lawful request from a law enforcement authority, court order, or regulatory body. We will comply with such requests to the extent required by law and will notify affected members wherever we are legally permitted to do so.

5.5 Business Transfers

In the event that bet887's business or assets are sold or transferred to a third party, member data may be transferred as part of that transaction. Members will be notified of any such transfer in advance and given the opportunity to close their accounts if they do not wish their data to be transferred.

6Data Security

bet887 takes the security of your personal data seriously. The following technical and organisational measures are in place to protect member information from unauthorised access, loss, or disclosure.

• SSL/TLS encryption: All data transmitted between your device and bet887.biz is encrypted using SSL/TLS technology. This applies to every page on the platform — not just payment pages.
• Encrypted data storage: Sensitive member data, including passwords and payment information, is stored in encrypted form. Passwords are hashed using industry-standard algorithms — bet887's staff cannot see your password in plain text.
• Access controls: Access to member data within bet887 is restricted to staff members who need it to perform their specific job function. Access is logged and reviewed regularly.
• Intrusion detection: bet887's technical infrastructure is monitored around the clock for unusual activity patterns that may indicate an attempted breach or unauthorised access attempt.
• Two-factor authentication: Two-factor authentication (2FA) is available to all bet887 members as an additional layer of account security. We strongly recommend enabling 2FA on your account.

7Cookies and Tracking Technologies

bet887 uses cookies and similar technologies on the platform. Cookies are small text files stored on your device by your browser when you visit a website. They serve several important functions that make the bet887 platform work properly.

7.1 Types of Cookies Used

7.2 Third-Party Cookies

bet887 does not place third-party advertising cookies or allow advertising networks to track your behaviour across the platform. The only third-party cookies that may be present on bet887 are those placed by integrated game providers for the purpose of running live casino or fishing game sessions.

7.3 Managing Cookies

You can manage or block cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in to your bet887 account and using core platform features. Blocking non-essential cookies (analytics and preference) will not affect your ability to bet or play games.

8How Long We Keep Your Data

bet887 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following retention periods apply.

• Active account data: Retained for the full duration of your membership and for five years after account closure to comply with financial record-keeping obligations.
• Identity verification documents: Retained for five years from the date of verification or account closure, whichever is later, in compliance with anti-money-laundering regulatory requirements.
• Transaction records: All deposit and withdrawal records are retained for a minimum of five years in line with financial regulations.
• Betting history: Your full betting history is retained for the life of your account plus three years, enabling accurate dispute resolution.
• Customer support communications: Retained for two years from the date of the most recent communication in any given support thread.
• Technical logs: Server access logs and security logs are retained for 90 days and then permanently deleted.

When data is no longer required for its original purpose and no legal retention obligation applies, bet887 will securely delete or anonymise it.

9Your Privacy Rights

As a bet887 member, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@bet887.biz with the subject line "Privacy Request" and a description of what you are asking for. We will respond within 5 business days.

10Children's Privacy

bet887 is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If bet887 discovers that a member has provided false information about their age at registration, the account will be closed immediately and any funds within it will be reviewed in line with responsible gaming procedures.

If you are a parent or guardian and believe that a person under 18 has registered an account on bet887, please contact us immediately at support@bet887.biz. We take reports of underage accounts seriously and will act on them as a priority. We also encourage parents to use parental control software on devices that may be used by minors, and to ensure that bet887 accounts are not accessible on shared family devices.

11Payment Data and Financial Security

Financial data is among the most sensitive personal information bet887 handles. The following specific safeguards apply to payment-related data in addition to the general security measures described in Section 6.

• bet887 does not store full card numbers. When a card payment is processed, only the card type, expiry date and last four digits are retained for your transaction history.
• Mobile wallet numbers used for Easypaisa and JazzCash transactions are stored in encrypted form and used only for processing withdrawals to your registered account.
• Payment data is never shared with third parties except the specific payment processor required to complete the transaction in question.
• All payment processing partners used by bet887 operate under their own security frameworks and data protection policies. We select payment partners based in part on their data security standards.
• Withdrawals can only be made to payment accounts registered in the name of the bet887 member. Third-party payments are not permitted — this protects members against unauthorised withdrawals from their accounts.

12Responsible Gaming and Your Data

bet887 uses member account data — including betting activity, deposit frequency and session duration — as part of its responsible gaming monitoring programme. This helps us identify members who may be displaying patterns associated with problem gambling so that we can offer them the appropriate tools and support proactively.

Data used for responsible gaming monitoring is treated with an additional layer of confidentiality. It is not used for marketing purposes and is never shared with third parties except where required to provide access to a responsible gaming support service that you have opted into.

If you use any of bet887's self-exclusion or deposit limit tools, that data is stored securely and the restrictions you set are applied immediately and consistently across all platform access methods. Self-exclusion data is retained for the full duration of the exclusion period and for three years afterwards to prevent premature re-registration.

For full information on the responsible gaming tools available to you, please visit our Responsible Gaming page.

13Changes to This Privacy Policy

bet887 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements in our data practices. When we make significant changes — those that materially affect how your data is used or your rights as a member — we will notify you by email to the address registered on your account at least 7 days before the change takes effect.

Minor updates, such as clarifications of language, corrections of typographical errors or updated contact details, may be made without prior notice. The "Last updated" date at the top of this page always reflects the date of the most recent amendment.

By continuing to use bet887 after a policy update takes effect, you accept the revised Privacy Policy. If you do not agree with a proposed change, you should close your account before the effective date and withdraw your balance. Your right to have your data deleted following account closure remains unaffected.

14Contact Us

If you have any question about this Privacy Policy, want to exercise one of the data rights described in Section 9, want to report a suspected data breach, or simply want to understand more about how bet887 handles your personal information, please get in touch using the contact details below.